Caregiver Registry Standards Board


Caregiver Registry Standards Board (CRSB) Accreditation establishes industry standards for caregiver registries that screen & refer independent contractors.

The Caregiver Registry Standards Board created its Accreditation based upon the highest collective standards nationwide & condensed those into a single process that determines whether a registry is operating within those standards.

Caregiver Registry Standards Board Accreditation benefits everyone by enhancing the professionalism of the industry; by becoming nationally accredited, a registry clearly communicates its commitment to the highest standards of quality, professionalism, transparency, and accountability.


An accrediting body for caregiver registries that are operating under the consumer-directed model of care.


To create and maintain uniform national standards that provide registry owners/operators with a set of recommended best practices.


The Caregiver Registry Standards Board establishes best practices in these four key areas:

  • Administrative Credentialing
  • Independent Contractor Screening/Credentialing
  • Information Management
  • Registry Practices


  • Registry should maintain a written contract between the Caregiver and the Registry.
  • Registry to provide a written explanation to Caregiver candidates of the Independent-Contractor nature of a Caregiver’s relationship with a Registry.
  • Registry to obtain a written representation from Caregiver candidates that the Caregiver is engaging the Registry to gain access to Client opportunities, and is not seeking employment with the Registry.
  • Registry to provide a written explanation to Caregiver candidates of the Caregiver’s responsibilities, as an independent contractor, for his/her own actions.
  • Registry to provide a written explanation to Caregiver candidates:
    • That the Caregiver is not eligible for Unemployment Insurance based on the relationship with the registry.
    • That the Caregiver is responsible for his/her own profit and loss.
    • That the registry does not provide Workers’ Compensation or Professional Liability insurance coverage on their behalf.
    • That the Caregiver is responsible for their own taxes.
    • That only the Caregiver and the Client can terminate the relationship, but not the registry.
  • If the Registry operates with an escrow or trust account, documented Financial Standards should be maintained. These standards should reflect how client payments are received  and disbursed to referred care providers.
  • The Registry should maintain:
    • ongoing professional liability insurance policy covering the registry.
    • ongoing general liability insurance policy covering the registry.
  • FBI Criminal Background Check should be obtained for all registry owners and administrators.
  • Registry to operate 24 hours per day, seven days per week with live accessibility.
  • Registry to have a policy in place requiring notification of clients in the event of discontinuation of registry services or dissolution of business.

Should you consider Caregiver Registry Standards Board Accreditation?

A good offense is the best defense. Accreditation prepares your registry for a potential audit.

Enhances the professionalism of the industry.

Allows for industry bench marking of operational standards.

  • Creates credibility and standardization
  • Creates transparency for caregiver recruitment

Creates seal of approval that meets or exceeds the Caregiver Registry Standards Board standards.

Communicates the industry’s commitment to excellence.

Who is eligible for Accreditation?

Private-sector caregiver registries that screen, refer and represent independent contractor caregivers.

How long is Accreditation good for?

Once a caregiver registry is Accredited, the Accreditation term is valid for 2-years. The caregiver registry will need to start the application process again for renewal prior to accreditation expiration.

Are you ready to take your Caregiver Registry to the next level and become Accredited?