About the PCA

Mission Statement

Since 1977, the PCA's mission has been to support the consumer - directed model of care, which emphasizes the consumer's choice and the rights of caregivers who serve those consumers.

Code of Ethics

At the PCA, every PCA member company subscribes to a simple and straightforward commitment to the Association, the member's clients and the industry at large. We expect members to abide by this Code of Ethics and we expect all members' business dealings, and the provision of care delivered under the auspices of our members' companies, to be closely aligned with them.

  • We will strive to maintain the integrity and quality control of our industry.
  • We will promote those activities that are primarily consumer-oriented.
  • We will advocate quality care services with a secondary emphasis on cost effectiveness.
  • We will only refer caregivers who have first successfully completed our registry's background-screening and credential-verification protocol, even if applicable state law might permit a referral first and a background check within a period of time following the referral.
  • We will strive to educate and work in conjunction with those in government in order to assist them in making effective decisions governing our Industry.

Our Board of Directors

You can provide a family with information, advice, counsel, consumer tips and a list of qualified caregivers who fit their criteria, but only that family can make the decisions. Essentially, the PCA's member registries help clients and caregivers find one another so they can decide on who is best matched to whom.